A revolution in the sharing of knowledge…

Transforming e-Knowledge  
TABLE OF CONTENTS     What is e-Knowledge?
© SCUP 2003
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Pervasive Technology Changes How We “Experience” Knowledge (continued)


Chapter 1

What is e-Knowledge?

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Dimensions   Today’s Experience   Future Experiences
Places to Experience Knowledge   Mobile computing/communication with laptops, PDAs, and cellular telephones enable communication, computing, and sharing knowledge anyplace served by wireless. Current bandwidth limitations restrict what can be shared.   Almost everyone will engage in robust wireless knowledge sharing virtually anyplace with greater bandwidth and amenity. Pervasive computing environments will exist in selected public and private settings—homes, offices, cars, and parts of museums, malls, and government facilities.
Interface with Knowledge Sources   Most people share knowledge through traditional interfaces—conversation, books, and other physical representations. GUI interfaces with laptops, PDAs and cell phones provide access to digital explicit knowledge.   People will experience far more numerous, capable, and high amenity interfaces with digital resources. They will interact through speech, handwriting, gestures, and/or keyboarding. Output will be received via mobile, ambient, and personal displays. More graphics, simulations, schematics, and syntheses will be available.
Intensity of Engagement with Knowledge Sources   Today’s knowledge sources require concentration on keyboard/mouse and GUI display. Full attention is required.   Future knowledge users will engage knowledge in a variety of intensities ranging from ambient/peripheral to directed/highly engaged. Knowledge users will deploy agents and knowledge management tools to support their engagement. The physical act of engaging knowledge will be more intense, enabling users to engage, manipulate, and combine an avalanche of images, text, audio, and other media.
Time Sequence for Accessing Knowledge   Knowledge search, acquisition, and synthesis all take time. Just-in-time knowledge access is possible for simple knowledge from known sources.   Users will access an increasing range of knowledge on a just-in-time basis, including complex knowledge combinations. The shelf life of knowledge will decline.
Reliance on Agents, Expert Advice, Synthesis   Today’s first-generation intelligent agents and digital repositories are not widely used. No content marketplaces are fully operational yet.   Many knowledge users rely heavily on plentiful, powerful agents. Heavy usage of marketplaces, peer reviewed knowledge repositories, and syntheses of expert opinion.
Ability to Multi-Task Knowledge Streams   High “coefficient of friction” in processing knowledge and multi-tasking. Personal knowledge bandwidth gets filled quickly. Individuals are limited in their capacity to process and share knowledge.   Time, effort, and “coefficient of friction” of knowledge processing are dramatically reduced. Various modes and levels of intensity of engagement expand options for multi-tasking.
Amenity of the Knowledge Experience   Traditional means of acquiring knowledge have achieved amenity — books, conversation, other print media, TV, video. Digital means of knowledge processing are difficult to use and distinct.   Time, effort, and “coefficient of friction” of knowledge processing are dramatically reduced. Various modes and levels of intensity of engagement expand options for multi-tasking.

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