A revolution in the sharing of knowledge…

Transforming e-Knowledge  
TABLE OF CONTENTS     Closing the Gap Between Today and Tomorrow
© SCUP 2003
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Closing the Gap Between Today and Tomorrow (continued)


Chapter 5

Infrastructures, Processes, Capabilities, and Cultures

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Enterprise Knowledge Ecology to Succeed in the e-Knowledge Future

  Today’s Capabilities   Tomorrow’s Vision and Requirements
Infrastructure, Applications and Solutions  

Moving beyond first-generation proprietary enterprise applications (ERP, LMS, portal, community ware) in networked and early wireless environments.

  Seamless, interoperable, and scalable enterprise application infrastructures and solutions accessible through mobile, ambient technology environments.

Business processes based on existing knowledge capabilities and relationships with members, learners, customers, staff, and other stakeholders. Superficial conversion to Web formats.

  Business processes are transformed to the patterns and cadences of the Internet/Web. Provide essential products, services, knowledge, and experiences that are the basis for indispensable relationships with members, learners, customers, staff, and other stakeholders.
Communities of Practice  

Developing communities of practice, supported by first generation interactivity and e-knowledge capabilities.

  Communities of practice gain in capability, flexibility, and capacity to create and steward knowledge, seamlessly linked to business processes.
Knowledge Capabilities  

Capacity for managing and sharing knowledge is underdeveloped in most enterprises for both individuals and organizations.

  Competency and capacity development is a top enterprise priority. Major human resources challenges arise in creating enterprises that are e-knowledge savvy.
Enterprise Culture  

Most enterprises are adapting their business practices to the Internet/Web, but have not transformed their knowledge cultures.

  Tomorrow’s successful e-knowledge enterprise will transform its knowledge culture to reflect the culture of the Internet. This requires changes from top to bottom, from grassroots to executive leadership.

Knowledge is not treated explicitly as a strategic asset.

  Knowledge is explicitly treated as a strategic asset through the enterprise's knowledge strategy and business plan.



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